How to order
Shipping methods
Shipping costs
Payment

Prices
Customer Service
About Buffalo

Shopping at buffalomail.com is easy. Use the menu at the left to check the different sections in our shop.

You can do a search clicking the "BUSCAR" button that you can see on the menu at the left of this page. From the BUSCAR ("search") page you can search by artist or album title.

Once you've made a search query you will get a listing of all the items available by that artist. To order any of them you just need to click on the ELEGIR ("choose") button and that item will be added to the shopping basket, which is always visible at the bottom of the page. You can always check your shopping basket, cancel items, add new ones, modify order quantities,etc. To check out click on the "Check Out" button in the frame below.

Don't forget to always click on the ELEGIR button to add an item to your shopping basket

Check the shopping basket anytime in the frame below. Click on "View Cart" to see a listing of what you have ordered so far, and modify, delete or add any items at your convenience.

Once you're done, click on "Check Out" to check out. You will need to fill the data required to process the order: full name, address, country, email address and credit card number & expiry date (essential). You are filling data on a secure server. However, if you do not wish to put your credit card details in the order form, you can always fax us at: +34 93 373 01 56, or call us at: +34 93 373 01 56.

We ship all orders by registered airmail. Delivery changes for every country and it depends on your local postal system, but on average, shipments take around 1 week to Europe, 2 weeks for the US/Australia/Japan.

All parcels are sent by registered air mail. Cost is different for every continent. Check rates below.
Rates valid since January 1st, 2008 until December 31st 2008.

Europe (EEC only)- Registered Airmail

• 1 CD or 1 DVD: 6,40 €
  
• 2 CD or 2 DVD: 9,60 €
  
• 3 to 9 CD; 3 to 8 DVD; or 1 to 3 LPs: 14,50 €
  
• 10 to 18 CD; 9 to 16 DVD; or 4 to 7 LPs: 22,50 €
  
• One T shirt equals cost of 2 CDs: 10,60 €
  

NOTE: These are aproximate costs, specially for vinyl albums.
Shipping costs depend on weight and they will be exactly calculated and charged for each order
according to the order's real weight once it is packed and ready to ship.

Rest of the World - Registered Airmail

• 1 CD or 1 DVD: 7,75 €
  
• 2 CD or 2 DVD: 12,50 €
  
• 3 to 9 CD; 3 to 8 DVD; or 1 to 3 LPs: 21,90 €
  
• 10 to 18 CD; 9 to 16 DVD; or 4 to 7 LPs: 38,60 €
  
• One T shirt equals cost of 2 CDs: 12,50 €
  

These are aproximate costs, specially for vinyl albums. Shipping costs depend on weight and it will be exactly calculated for each order.

Note: Unfolded posters are always sent separately in a cardboard tube. Cost is (per tube, sent airmail):

• Europe: 14,50 €
  
• USA/America/Asia/Australia: 21,90 €
  
  

All orders pre-paid with a VISA, Eurocard or Mastercard credit card. We will charge your card ONLY on the day of shipment. No AMEX cards accepted, sorry.
You can use the order form on the Shopping basket or call in (+34 93 373 01 56) or fax your credit card number and expiry date. Our fax is +34 93 373 01 56
Another safe method is to email the credit card info split in two different messages.

We do all the charges in Euros, and your bank will charge the equivalence in your country's currency.

All prices are indicated in Euros, and all taxes are included.

For any questions about an order, please contact us via email or call us at 34 93 373 01 56 or fax at 34 93 373 01 56. Our postal address is: Buffalo Records, PO Box 38, 08970 Sant Joan Despí, Spain

We are a registered company and have been serving collectors and music lovers since 1993.

BUFFALO RECORDS
PO Box 38
08970 Sant Joan Despí
Spain

Phone +34 93 373 01 56
Fax +34 93 373 01 56

E-mail: click here to contact